Family Cyber Alert 4.32

2.0 out of 5 stars

()

Windows (All) / Shareware; $39.95 / 141 downloads

Family Cyber Alert is an all-in-one PC/Internet activity monitor, to keep a watchful eye on their children and monitor their PC/Internet activities. It will record everything your children do online and offline, including e-mail, chat/instant messaging, Web sites, applications, file access, keystroke, screen snapshots, and time & sequence.

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  1. 2 out of 5 stars
    Seth C. Morse

    Reviewing 4.32 (Oct 13, 2010)

    Pros: Easily installation
    Small footprint
    Not easily detected
    Decent keylogger (if antivirus doesn't block it)
    Generic error when blocking web pages

    Cons: Difficult to configure
    Real Time Watch is sketchy at best
    Terrible screen capture viewing interface
    EXTREMELY short (and rude)support lifetime

    Summary: The short of it is this product does it's job..... somewhat. All of the shortcomings were something I could deal with as it essentially worked.... until I actually had a support request. I have very seldom heard, let alone experienced a denial of support on a paid product only 14 months after purchase. Rather than stand on my soap box and preach all the grievences I have please allow me to share my support request after I experienced a system crash on the pc I built for my children. After rebuilding the system and reinstalling their product I had trouble registering the software. Please keep in mind that the time frame between my purchase and the support request was exactly 1 year and 61 days. I also have complete transcripts posted to my facebook account and website. I can't post the direct link but if you go to facebook and look up Seth C. Morse from Illinois I'll give you all the details you need.

    My request:
    "I'm having trouble entering the activation key. I enter the key I received via email and hit run but it still pops up with "You can run the program 7 more days before it expires" each time I enter back in. Any help would be appreciated. Thank you."

    Their reply:
    "Your license is for one PC only. You purchased it well over a year ago. The free upgrade is no longer available to you. The new version requires new registration. If you ordered a CD, you can install it from CD. As a customer, you can upgrade to the New version without paying the full price. This offer is only available to existing FCA customers. Please visit xxxxxx."

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