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1. Comment - Former AT&T Customers Sue Cingular

   (Jul 7, 2006 - 9:43 PM)

   If you want to sue them go here:
   
   http://www.consumerwatch...68&_requestid=14164

2. Comment - Former AT&T Customers Sue Cingular

   (Jul 7, 2006 - 9:32 PM)

   I was with ATT mobile before the merger. When I got them, I was never told that the merger was going to happen before the contract was signed. I found out after the paperwork was done. Once the merger happened, one of my phones, the one I have for my parents, stopped working. I wanted to get another phone to replace the nonfunctional one before they left for Florida. The Cingular representatives told me that I must replace all four phones on my account and switch over to Cingular with a new 2 year commitment for each phone paying activation fees and purchasing all new phones. I told the Cingular representative that since Cingular bought ATT I was Cingular. They proceeeded to tell me that I was ATT and I must now switch over to Cingular. They went on to say the bill and the phone displayed the ATT information. It did not, they all displayed the Cingular information and the bill said Cingular as well. They refused to help me. I contacted the maker of the phone to have them service the phone. Needless to say my elderly parents drove to Florida without a phone. Once repaired, I mailed it to my parents in Florida. (they refused to take mine when they left)They have not allowed me to change any plan period. My phone that has insuance on it stopped functioning, first they said I have no insurance. Once that was worked out they said I would see it in two day. It did not show a week has gone by. I called again, they did not process the claim. They tell me the phone will be here next week. I am not holding my breath. I hope those people sueing Cingular screw them to the wall. If I can join the palintiffs I will.