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1. Comment - Sprint Hangs Up on Problem Customers

   (Jul 11, 2007 - 6:58 PM)

   I have been a customer of Sprint's for about 8 years. The customer service needs alot more training. It takes 20 minutes just to be able to talk to anyone. The have jacked the price up on cancellations. If they cannot help you they often just pull the plug-making you call back and wait another 20 minutes. Also, their phone rebates are a mess to get your money back. They aren't all bad because they have helped in the past but bigger is not better. There service used to be right on but since the merge not so.