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1. Comment - Comcast's Offer for Outage: $1.43 a Day

   (Apr 18, 2005 - 11:07 PM)

   I don't think Comcast is just having DNS problems but bigger problems in some areas. Our cable modem light only works through the night starting around 9 pm and stops in the morning. Friday morning it was 10 am and this morning 9 am. I work at home and I had to go into work because of this. Comcast basically sucks and their customer service is atrocious. We had two times when a tech did not show up in the time period they were supposed to. I would have to work at night to keep having Comcast...needless to say this house is going to switch to DSL ASAP. We are also dropping their cable service which has never worked well since we moved into this house. Broadband...cabling who knows what the real problem for this house is...but it's not us that's for sure. It worked perfectly fine from January 18th until April 4th. Haven't had a consistent day with a connection since. We completely lose our connection...it is not just DNS.