james's Profile

Member since July 8, 2006

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    james

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  1. Comment - Former AT&T Customers Sue Cingular

    (Jul 8, 2006 - 5:59 AM)

    Where do I begin with all the problems I have had with this company and I know that the employee is going to try and explain away all of them but they are full of it. First of all five bars dont be crape and i should know. yes i have five bars most of the time (even in the middle of nowhere) but no matter how how many bars either I or my mother (who is also on my plan) have we still have no singnal or we always have droped calls. We shouldnt have to be acrobats dancing around trying not to loose our connection or even get a connection. When I complained to Cingular about this they tried to say first it was our sim cards and that we had to pay 50 dollars for each sim card that was an at&t sim card or we could change our plan to cingular. we get free incoming messages with at&t because of the grandfather clause so why would i want to switch and get charged for recieving and sending messages. when i talked to a cingular rep in the store he said that they are giving us bad service to make us switch over to cingular when we asked the people over the phone while complaining about the service they denied this yet they asked me if i would like to switch my plan to cingular five times in less than 5 minutes everytime i said no. yet they keep telling us that the service sucks because they havent switched the at&t towers over to cingular yet (it has been about two years someone must not be doing there job huh) plainly cingular is screwing all of their customers. because the at&t customers that i know that have switched to cingular also complain about the shotty service they are getting but yet cingular is breaking the law by trying to force their fees on people one way or another whether it be from higher fees on your bills or cancelltion fees because your tired of being screwed. I think that all of us former at&t customers have the right to have the same service that we were promised before the switch. and if this is the only way that we are able to be compencated for this screwing then so be it. ok so here is some of the problems i have had so now what is your cingular rehersed answers goula cause we all know that cingular has you monitoring this to try and cover their butts, but too many of us are really ticked so you should tell cingular that your not helping them any.