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1. Comment - Sears found to be using spyware to track visitors

   (Jan 7, 2008 - 12:32 PM)

   I work for Sears. I have always believed in and supported the company I work for as I believed they provided a valuable service to people. After reading this today it is making me, quite literally, sick. It saddens me to see that a large company such as Sears, who at one time did take very good care with their customers, has done something like this in a way that so blatantly violates the trust that Sears customers once had in the store. Sears used to do the honorable thing when it came to situations that adversly affected its customers. One can only hope they do so now and voluntarily cease this violation of their customers and the sneaky underhanded means in which they are doing it. I would expect, at the very least, an emailed acknowledgement of this to every affected customer with an apology and means of removing the SPYware they have unknowingly installed on the computers of many. Many of whom are also Employees of Sears. They may find they will not only lose much of there customer base, but also many of thier emplyees. I for one, as an affected customer and an employee, will leave the company if this isn't made right. I am only one, but I imagine that others with similar beliefs and ethics will respond in the same fashion.