Ronald's Profile

Member since January 17, 2006

  • Name

    Ronald Epstein

  • Location:

    United States of America

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  1. Review - Barca

    2.0 Build 3350 (Jan 17, 2006)

    There is a major PLUS and MINUS when it comes to using any mail program from POCOSYSTEMS.

    I have been an avid user of their email programs for the past 6 years. I started with PocoMail and worked myself up to Barca.

    Their email programs are first-rate. In fact, I prefer them to EUDORA, perhaps the king of all email software, simply because POCO and BARCA allow you to create customized stationary which is important for sending out business email with a letterhaed.

    Additionaly, neither POCO or BARCA wil launch any attachments in their email, making this the safest email client to use.

    That being said, there is a MAJOR MINUS to dealing with the software and the folks at POCOSYSTEMS....

    First of all, when you purchase the software it is not yours for life, as you may think it is.

    Pocosystems gives you the right to install the program TWICE -- either on the same computer or once on two separate computers.

    I found this out the hard way when during the peak of a computer virus epidemic early last year, I found myself having to format my computer and reinstall my operating system at least 4 times over the course of 5 months.

    After the second time reformatting my computer, I was no longer able to activate my copy of Barca. I was told by their support team that I only had permission to install it TWICE. In fact, the guy was highly rude to me and accused me of installing it on many different computers. More on that in a moment....

    Their support is horrid. Go to their message support forum and complain and you'll discover its owner erasing any negative posts. When I complained about their licensing issues and suggested they make a LIFE copy available just like every other email software -- my message was promptly erased. PocoSystems does not want their message boards tarnished by negative posts.

    I then went through a huge ordeal with the owner for months regarding obtaining a license code for the software after it was suspended. Because I had to do multiple formats on my computer I exceeded the 2 install limit. The owner was rude and hostile, accusing me of taking his software and installing it on multiple computers. It took me months of failed email replies and phone calls to the company and a threat to report them to the Better Business Bureau for the owner to finally allow me an additional license.

    If you opt to purchase Poco or Barca realize that though you will be getting an outrageously great email program at your disposal, you will be stuck with licensing limitation and highly rude customer support.

    It's a shame pocosystems actually conducts business this way. Any other email program that you purchase is usually good to use on multiple computers throughout your lifetime. If you want an upgrade, that's usually where they charge you. What Pocosystems does is limit the number of times you can install their software -AND- nab you a substantial fee for any upgrades.

    Good buy -- but buyer beware!