nater-tater
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1.8.0.4 (Nov 27, 2010)
BEWARE of the Mozy program!!! I just purchased a new computer and wanted to restore all the files from my old computer onto this new one through Mozy, which it says is so easy to do. Well, most of my files were missing, only restored 600 out of over 6,000 photos!?! After a half hour wait online to speak to a rep.(you can't reach them over the phone unless you have pro), he agreed that there must have been some sort of internet connectivity issue during the backups (never admitted that it could have been a Mozy program error. As I was told by the program every week that the backup was successful. Thankfully my files weren't lost due to a destroyed computer, I was still able to retrieve them from my old computer, but I hope someone else learns from the amount of time I wasted trying to restore files and then the LONG wait for customer service. They did refund my remaining balance. Don't say I didn't warn you.